Help us help you and save us all some time.
Read the Manual
The guys at Realmac Software have spent a great deal of time perfecting the RapidWeaver 4 User Manual. It is definitely worth the time to search through it.
Many of the questions we get asked are related to the operation of RapidWeaver and rarely the theme itself, we suggest you read the manual.
{ Get the manual now }
Check the FAQ
We get asked a lot of repeat questions, time and time again. Chances are your question has already been answered, so read the FAQ first before going any further.
The list is quite extensive so be sure to look through carefully. If you ask us a question that is on there, we will kindly refer you to that section.
{ Read the FAQ now }
Search the blog
Any issues we have come across and/or fixed will be noted in our blog. A good search through our blog might turn up the answer you've been hoping for.
From theme updates to bug notifications, Realmac Software news or RapidWeaver tips -- there is a little something for everyone.
{ Search there now }
Use the forums
It would be safe to say that 60% or more of the questions we get asked are not actually theme related but rather RapidWeaver related.
If your troubles are not exclusive to our theme or if you think the issue might be a software concern, please do a search on the Realmac Software forums first.
{ Go there now }
Call ahead
It can be hard to describe your troubles in writing, but we've heard it all before. Clearing things up over the phone will often be faster.
Calling us saves you from having to describe the indescribable in an email, and it saves us from trying to figure out what you are really trying to say.
{ Get the number here }
Submit an email
When all other options are exhausted you may submit a support email but please be sure to try everything else first.
Emails are time consuming, costly and often ineffective. For best results, be thorough and provide all of the required information. This will help us be as effective as possible in diagnosing your trouble.
{ Submit an email now }
